In The News


On February 14, 2015, Senator Hatch visited with Family Healthcare CEO Lori Wright and board member Carol Bracken.  Thank you Senator Hatch for your support of Family Healthcare!



The Spectrum

May 28, 2016


Written by Nicole Osinski

Nonprofit reacts to church’s ‘I Was a Stranger’ initiative

In response to the LDS Church’s ‘I Was a Stranger’ initiative, a local nonprofit group is reacting by making the community aware of how they can help those in need.

Family Healthcare has answered the church’s call for Utahns to reach out to refugees by highlighting the services the organization offers and what they need in order to do more.

The Washington and Iron counties-based health center is making it easier for individuals who want to help refugees seeking help locally.

“As a whole were not telling the community about ourselves enough,” Family Healthcare CEO Lori Wright said. “It’s kind of like our clarion call saying, hey, we are already doing this and we need support from the community to do that.”

Among the information listed on the church’s website for the I Was a Stranger effort is a series of five questions for people who are interested in participating to ask organizations.

Family Healthcare recently came out with answers to all five questions, which includes their needs, who the organization helps, how they help, ways others can help and how the services offered meet the needs of the community.

Though the church website focuses on women who are refugees those at Family Healthcare are trying to address anyone in Southern Utah who may need medical, dental or mental health services.

In 2015 Family Healthcare served 10,782 individuals through 29,335 visits only requiring $25 for visits if a family earns less than 100 percent of the Federal Poverty Guidelines — a family of four would have to earn less than $24,250 to qualify.

According to organization officials, their goal is to meet the needs of more than 84,000 people in Iron, Washington, Garfield, Beaver and Kane counties who earn less than 200 percent of the FPL. In addition to financial donations to help achieve this goal, residents can donate a variety of medical and non-medical supplies, from blankets to thermometers, to help the nonprofit help others.

“We had a patient who was paralyzed a few years back and with one of the providers we helped him and got him a power wheelchair,” said Medical Assistant Supervisor Leslie Sanchez. “He’s now able to move around after being bed ridden for many years.”

Wright said that while she hasn’t seen a large immigrant population in the area the need is still there.

She pointed out that about half of the clients who use their services are Spanish speakers with many being children or teenagers who have traveled to Utah looking for their parents. At the same time Wright has seen many clients coming from Mexico and Central America who have had medical careers but have to start over once they come to the U.S.

“We do have people who come through here who have had a lot of trauma in their lives who have had to leave former lives,” Wright said. “People who are highly educated…end up in this situation and they don’t speak the language and now they’re being treated as if they’re nothing.”

As the people at Family Healthcare get the word out about the services offered to refugees and those that simply have a need, they also hope to continue forming relationships. For the people that have already found help at the nonprofit, they are left with the message that there is a group of people willing and ready to be there for them.

“They know that they can always come back,” said Care Coordinator Anel Robledo. “They can always call us and we will always try to help them out the best that we can.”

For information visit





June 25, 2014


Written by Samantha Sadlier

New Family Healthcare clinic opens in Hurricane

Hurricane – After months of planning and building, the new Family Healthcare Clinic has finally opened for business in the Hurricane Middle School campus.

An open house of the 3,300-square foot facility welcomed community members Wednesday.

Ready to begin seeing patients on Monday, the clinic is starting out with a small staff and just one nurse practitioner, but Family Healthcare CEO Nancy Neff said staffing will increase along with the need.

The facility is the fourth clinic for Family Healthcare, which has a clinic in St. George, one in Cedar City and another on the Millcreek High School campus, all with the same goal of providing affordable health care to the uninsured, Medicaid patients and those who need health care, Neff said.

This is the second clinic opened in partnership with the Washington County School District, Neff said.Ribbon cutting1

“This is exciting for us to be able to go and bring accessible and affordable health care for the eastern part of the county,” she said.

With 700 residents from the Hurricane Valley traveling to St. George each year to use services from Family Healthcare, it became clear there was a need to build a clinic in Hurricane, Neff pointed out.

“There is still a huge uninsured population, and we want to help them,” she said.

The clinic also accepts all types of health insurance and Medicaid patients, she said.

The facility will be open year-round and offers extended hours on Thursdays for those who need to use the clinic after work in the evenings, she said.

Like the existing Family Healthcare Clinic at Millcreek High School in St. George, Washington County School District students will have the opportunity to use the medical services at the Hurricane facility with a $10 copay, Neff said.

The Family Healthcare clinics also are reaching out to those interested in signing up for health care through the new federal exchange, or looking to sign up for Medicaid, Neff said.

“We will have an outreach and enrollment specialist here probably once a week,” she said.

The clinic offers all physical health services, ranging from care for infants, prenatal and the elderly, Neff said.

Dental health also is going to be part of the clinic’s offerings as it expands, she added.

Hurricane City Mayor John Bramall said he is glad to see the new clinic opening in Hurricane.

“We are pleased that the school district, community and Intermountain Healthcare worked together to make affordable health care more available for our students and adults on a sliding scale,” the mayor said. “There is a need here.”

Dorian Webb, nurse practitioner at the Hurricane Clinic, said he is looking forward to serving the needs of the community.

“I am extremely excited to be able to give affordable care to those who need it,” he said.

Webb also speaks Spanish and looks forward to being able to help the Hispanic community.

“I love taking care of people, love caring for the Hispanic community and anything from prenatal to grandma and grandpa,” he said.

Follow Samantha Sadlier on Twitter, @SpectrumSadlier.

The Family Healthcare Clinic is open Monday through Wednesday from 8 a.m. to 5 p.m., Thursday’s from 10 a.m. to 7 p.m. and Friday from 8 a.m. to 5 p.m. with on-call services available 24/7.

To contact the Family Healthcare Clinic in Hurricane, call 634-8500 or visit the clinic at 395 N. 200 West in Hurricane on the middle school grounds.

July 11, 2013
Written by Samantha Sadlier

Clinics get grants for ACA education. Extra staff to be added to help with enrollment.

ST. GEORGE — Taking steps toward the implementation of the Affordable Care Act, federal officials are allocating $150 million in grants to health centers throughout the United States, with $116,000 going to the Family Healthcare clinics in St. George and Cedar City.

The Enterprise Valley Medical Clinic is also receiving funds, totaling $68,966, to go toward education and outreach in signing up residents under the Utah Health Insurance Exchange.

Family Healthcare CEO Nancy Neff said the money will be used to hire four part-time workers — three for the St. George clinics and one for the Cedar City clinic. The additional staff will help with enrollment assistance for those who are currently uninsured and would qualify to be covered by new insurance plans under the Utah Health Insurance Exchange.

“There are around 30,000 to 40,000 individuals who are potentially uninsured in our (five-county) area,” Neff said. “The money is going to help us reach out to help residents in areas like this to learn about what they are eligible for.”

The four new employees will be hired in early August, Neff said, so they can be through the hiring process prior to the required 20-hour training period later in the month.

Rydel Reber, executive director for the Enterprise Valley Medical Clinic in Enterprise, said the money from the U.S. Department of Health and Human Services has to be used specifically toward educating residents about the Utah Health Insurance Exchange.

“(The process) is definitely going to be different and a lot of work,” he said.

As the clinic begins implementing policy changes and helping others enroll, Neff said it will also be working with other community health care partners such as Intermountain Health Care and the Southwest Behavioral Health Clinic.

“The biggest part of this is letting people know what is available and where to come for help and how to go about doing it,” she said. “Those part-time workers will go out to different communities in the five-county area to help sign up residents and to educate.”

Neff said she looks forward to seeing the clinic help those who are currently uninsured get access to healthcare.

“With 19 to 20 percent of our population uninsured, that is a huge number of people,” she said. “A lot of people are working for a small company that doesn’t offer insurance or are working part time, and this will be an opportunity for them to get insurance so they won’t have this fear of, ‘I’m going to lose everything’ if their health goes south. There are going to be some good options for people to give them peace of mind.”


Letters to the Editor, Saint George Spectrum 11/25/2012

Victim of fall thankful for assistance

A number of amazing people came to my aid after I took a nasty fall onto the sidewalk during the Veteran’s Day Parade in downtown St. George.  I want to thank those who came to my assistance and showed their concern, especially the caring woman who donated her scarf to use as a compress on my injured head, Dr. Thomas Bigham and his staff at Family Healthcare who took me right in and tended to my injuries, and especially to Andrea who escorted me to Dr. Bigham’s office and remained there with me until I was discharged to be sure I was able to get home without assistance. I am overwhelmed with gratitude for the caring people who live in this community.
Toni Johnston


CEO Nancy Neff with Congressman Jim Matheson



On November 20, 2012, Congressman Jim Matheson visited with CEO Nancy Neff and toured the medical clinic at 25 N 100 E.  We appreciate the support Congressman Matheson has given Family Healthcare over the years.